Friday, 25 May 2007

do i have to...??

return to work that is... i got an email today from my team leader letting me know my return to work date is June 10th! I was so shocked as that is only 3 weeks away! I had planned on taking until September off (unpaid) but after discussing it with the hubby we decided it might be more realistic for me to return in August instead. He has been off work this year doing his 3rd YES 3rd bachelors degree (he collects them) so we have been living on my mat leave income plus a little extra from my employer. Gav is going to look after the boy in August and I will go to work. Elie will start daycare in September (boohoo) but what can we do???
I wonder how Gav will manage for the month doing what I have been doing for the whole year...time will tell AND I'm pretty sure the daycare lady will be able to take the boy a little early if we need her to :)

Sunday, 20 May 2007

something to think about :)

You Are 46% Bitchy
Generally, you're an average woman, with average moods. But sometimes... well, watch out!Sometimes, you let your mean side get the better of you. And you enjoy every minute of it.

Saturday, 19 May 2007

test

just testing the comments thing...hope it will work...

my new hairdo...







here it is...now if you can tell the difference between before and after let me know!!!(aside from the roots being fixed)




What hairstyle is right for you???

This is similar to what I have but I just can't get the poufiness out from the bottom layers...
Your Ideal Hairstyle:
Full and Textured

Thursday, 17 May 2007

Salon Scams

Have you ever walked up to the register after having your hair done to be shocked by the pricetag of your new do? This seems to happen often in my experiences. There are signs posted outside a salon stating a big special for certain services and next thing you know the person at the register is telling you those services aren't on special with the person who did your hair. This seedy practise at salons makes me so angry. It it not like I can't read and don't know better but I have been caught in this trap more times than I care to count. Usually the difference in price is fairly significant too (like a $150 cut/color compaired to the $79.99 sign in the window) On several occassions an extra charge for "styling" has been added to the cut, Can I ask, who goes to a salon and doesn't have their hair styled along with the blow dry (First Choice clients excluded) and how can the salons justify charging an additional $10-$15 for this "service"???
I suppose one way to avoid this nasty surprise is to inquire before the stylist starts as to the price, another could be to always go to the same salon/stylist (which i never do, BTW) but part of the appeal of walking-in to a salon is that i can go spur of the moment. I don't have to plan and schedule my day around my hair appointment....or perhaps salons should learn the word HONESTY and UPFRONT?!?!

Monday, 14 May 2007

Customer Service.... anyone???

Recently Jill posted a few of her pet peeves. One of them mentioned a serious problem with customer service these days. I have to agree strongly with what she posted. In the last couple of weeks I have been reminded over and over again about how customer service has gone to the dogs. The kids that work in retail just don't seem to understand the importance of treating customers with respect. I'm not even talking about going beyond the call of duty but just plain respect. Yesterday hubby and I were told "we're only human" when we complained about the length of time it was taking for our order to be processed. Firstly we had been told 40 minutes (on Saturday) then another 20 minutes, then after returning to the store THE NEXT DAY the order was still not ready. The clerk didn't seem to understand that we would have been fine with an honest "it'll take 2 hours" rather than leading us to believe it would only take 40 minutes. Well after calling the head office and speaking with the district manager we will be receiving a refund for a portion of our order and the clerk is being reprimanded. (I am now on a mission).
The other instance that comes to mind is my experience picking up drugs from the pharmacy. I went to get my refill and inadvertantly left it behind after paying for several other items. When i went to pick up the paid drugs I told the manager that nobody had bothered to call me to inform me I had forgotten my prescription. Lucky for me i hadn't needed it immediately or second trip to the store (which is quite far from home) would have been neccessary in one day. I understand that things get left behind all the time but I should have been called. The manager didn't even bother to apologize for the error nor did she even appear sorry, all she said was she would inform the pharmacist of what happened-What good does that do?

I have worked in customer service and client relations for many years and know how important it is to treat customers well. Without satified clients many of these stores would be closed down and these clerks would be out of jobs.
The problem seems to be partialy due to so many youth who grew up in the "me" generation. They were handed everything they ever needed or wanted, they were led to believe the world revolved around them and now they are displaying this attitude while sabatoging their futures. When they get into "real life jobs" they will be shocked to discover the world is full of sacrafices and things don't always go the way they want!

Wednesday, 2 May 2007

a few life essentials

After running into Jill at the drugstore this morning I started thinking about some of my "can't live without" essentials

My new favourite accessory, the headband. Since I now shower in the evenings in order to enjoy a long luxurious baby-free time to myself it is hard to get my hair to look good in the mornings. I can just pull my hair back in one of my many headbands, put on a little makeup and off i go...no more fussing with a flat iron, gunky gel or tonnes of hairspray. I just brush through my bed head hair, headband and i'm done!!

Olay essentials daily moisturiser. It is a cream and sunscreen all in one. Love it!!

Baby oil. I use it after the shower, all over, especially on my extremely dry feet. I find it works better than any moisterizer I have tried and smells nice too! If my feet are really dry and cracked I put baby oil and vaseline on and then cover my feet with socks. My feet are nice and soft in the morning.

Activia yogut. I have done the ACTIVIA CHALLENGE and I have to say it really really worked for me!! My digestive system has been a little screwy over the past 10 years or so and now that I eat one of these a day I feel amazing!! No more bloating, a lot less discomfort. I highly reccomend it!

Tylenol cold medicine. I have been sniffling and sneezing with a sore throat for a few days now. I wake up in the morning feeling awful, pop a day time relief Tylenol and I feel better the whole day. Same goes for the night time relief pills. I double my dose to two pills for night time and voila, i am able to sleep, my sniffles go away and I don't feel the scratch in my throat until morning!

Cheerios. This is more something i have on hand to keep my headaches to a minimum. My little guy loves them and they can keep him quiet and entertained for a good hour at a time!! Just pour some on his tray and I can actually clean the whole kitchen while he pops them in his mouth!! Yeah for General Mills Cheerios!!!